Technology
Technical Capabilities
Our voice agents leverage state-of-the-art AI technology to deliver fast, accurate, and natural conversations.
- Low-latency speech-to-text and text-to-speech
- Advanced natural language understanding
- Multi-call concurrency
- POS/KDS integration for restaurants
- EHR/PM integration for clinics
AI Approach
We combine Large Language Models (LLMs) with domain-specific fine-tuning to create agents that understand context, handle edge cases, and provide accurate responses.
Key Features
- • Fine-tuned domain models for restaurants, hotels, and clinics
- • Robust voice activity detection (VAD) for noisy environments
- • Confirmation prompts for critical items
- • Human escalation fallback
- • Call summaries delivered via SMS/email
Research Roadmap
Our research division focuses on advancing AGI reasoning and improving speech/voice models.
AGI Reasoning
We're developing an AGI reasoning model combining LLM + Active Inference (AIF), benchmarked on ARC-AGI.
Speech Improvements
Continuous improvements for robustness, latency reduction, and multilingual support.
Data Business
TODO: Data network benefits and privacy/compliance information
Performance Metrics
- • Target latency: <800ms turn-time
- • Call containment: 75%+ in restaurants
- • Average order value lift: 20%+ on upsell
- • Answer rate: Near 100%